Launch Guide

Apple Developer Setup

To provide your members with a premium, custom-branded experience, Apple requires that your app be hosted under your own Apple Developer Account.

Phase 1: Preparation

Apple has strict verification requirements. Ensure you have the following ready to avoid delays:

  • Legal Entity Status: Must be a Corporation, LLC, or other legal entity (not Individual).
  • Custom Business Email: Associated with your domain (e.g., owner@activetopia-gym.com).
  • A Public Website: Live website with a domain that matches your organization.
  • D-U-N-S® Number: Unique nine-digit ID verifying your business's legal existence.
Tip: Check if you already have a D-U-N-S number on the Dun & Bradstreet website. If not, request one for free (takes ~5 business days).
Phase 2: Business Apple ID

Create a dedicated Apple ID for your business rather than using a personal one.

  • Go to the Apple ID Creation Page.
  • Use your company domain email address.
  • Set up Two-Factor Authentication (2FA) using an Apple device (iPhone, iPad, or Mac).
Phase 3: Enrollment

Once your Apple ID and D-U-N-S number are ready, enroll in the program.

  • Enroll as an Organization: Visit the Apple Developer Enrollment page.
  • Select Company/Organization as your entity type.
  • Verification Call: Apple will call your provided number to verify authority.
  • Payment: Pay the $99 annual fee. We recommend turning on Auto-Renewal.
Phase 4: Connection Info

Provide ActiveTopia with these details from your Membership tab:

  • Apple ID Email: The email you used to sign up.
  • Team Name: Official company name in the account.
  • Team ID: 10-digit alphanumeric code.
Final Step
Phase 5: Add ActiveTopia as Admin

Log in to App Store Connect and follow these steps:

  1. Navigate to Users and Access icon on the dashboard.
  2. Click the plus (+) button next to the "Users" heading.
  3. Enter Details:
    • • First Name: ActiveTopia
    • • Last Name: App Team
    • • Email: support@active-topia.com
  4. Assign the Role: Select Admin.
  5. Click Invite.

Why Admin?

The Admin role is required because it grants the "Certificates, Identifiers & Profiles" access necessary to build and sign your app securely for the App Store.

Account Holder Reminders

Even with ActiveTopia as an Admin, there are tasks only the legal Account Holder can perform:

Signing Legal Agreements

When Apple updates terms, a red banner appears in your dashboard. Only you can click 'Agree'.

Renewing Membership

You are responsible for the annual $99 renewal. If it expires, Apple pulls the app.

Banking & Tax

If selling in-app memberships, you must complete the Banking & Tax forms in your portal.

Design Specs

Provide a splash screen background image for a professional look:

  • Dimensions: 1536 x 2048 px (Portrait)
  • Focus: Keep the subject in the center
  • Style: High resolution, no text or logos
Text on backgrounds may clash with dynamic app interfaces.

Need Assistance?

If you’re stuck on the technical side or need help with branding materials, our support team is standing by.

The New Standard

ActiveTopia vs. The Field

Legacy software wasn't built for the modern boutique community. We analyzed the top 11 platforms to build a better alternative.

Mindbody
Enterprise Scale

"Widely considered the industry leader for large-scale, comprehensive management, including built-in marketing tools."

ActiveTopia Edge

ActiveTopia offers a more intuitive, community-first experience without the 'bloat' and complexity of legacy enterprise tools.

Glofox (ABC Fitness)
Boutique Focus

"Known for specialized boutique studio tools and strong mobile app customization."

ActiveTopia Edge

We take customization further with a unified OS where athletes, coaches, and owners interact in one seamless environment.

PushPress
Streamlined Automation

"Recognized for providing a streamlined, efficient experience for smaller gym operators with automation tools."

ActiveTopia Edge

While they focus on simplicity, ActiveTopia adds deep AI-driven churn prediction and performance coaching to the mix.

Zen Planner
Skill Tracking

"Highly rated for martial arts, yoga, and fitness studio management with integrated skill tracking."

ActiveTopia Edge

ActiveTopia modernizes skill tracking with AI Performance Coaching and interactive PR leaderboards.

WellnessLiving
Complex Scheduling

"An integrated platform designed to handle complex scheduling and marketing for yoga and fitness studios."

ActiveTopia Edge

We simplify complex scheduling into a mobile-first command center that coaches actually enjoy using.

Wodify
Performance Tracking

"The classic choice for CrossFit performance tracking and class management."

ActiveTopia Edge

ActiveTopia bridges the gap between old-school performance logging and modern social community engagement.

ClubReady
Enterprise CRM

"Focused on enterprise-level fitness clubs, focusing on CRM and member engagement."

ActiveTopia Edge

Our Momentum tier offers the same enterprise power with much faster setup and lower overhead.

GymMaster
Access Control

"Strong in membership tracking, billing, and door access control for 24/7 facilities."

ActiveTopia Edge

ActiveTopia integrates with modern access systems while focusing heavily on what happens *after* the member enters the gym.

Vagaro
Booking Management

"Highly popular for booking management in beauty, fitness, and wellness spaces."

ActiveTopia Edge

While Vagaro is great for appointments, ActiveTopia is purpose-built for high-intensity, group-fitness communities.

Exercise.com
Branded Apps

"Strong in offering fully branded apps, exercise libraries, and customized workout delivery."

ActiveTopia Edge

ActiveTopia offers superior AI workout generation and a unified social ecosystem for the same branded feel.

RhinoFit
Simplicity

"Known for providing simple, easy-to-use cloud-based software, ideal for small CrossFit or boutique gyms."

ActiveTopia Edge

We offer the same simplicity for small gyms, but with a growth path into enterprise features as you scale.

Making the switch?

We offer white-glove migration services for all major platforms. Keep your member data, lose the headaches.